Supervisory Health System Specialist
Non-Bargaining Position Join the Amarillo VA Health Care System (AVAHCS) at the Lubbock Health Care Center (HCC) as the Supervisory Health System Specialist for the Associate Director's Office. You will be responsible for planning, organizing, directing, coordinating, evaluating, and improving administrative and supporting medical operations for the veteran's care and treatment. You will establish local policy in such areas as program emphases and operating guidelines. Conduct surveys, gather data and prepare report of findings on a variety of administrative operations and program measures, organizational improvement, organizational design and position management, and coordination among the health care system services. You will forecast budget requirements, prepare and submit budget to the Associate Director for all outpatient clinics. Supervise staff, advise and provide counsel to employees regarding policies, procedures, and directives of management. Other duties include:
Address patient complaints related to the communication of clinical aspects of their care. Serve as the OPC Contracting Officer Technical Representative (COTR). Resolve financial and outstanding procurement issues. Develop, modify and/or interpret performance standards. Select or recommend selection of candidates for vacancies, promotions, details, and reassignments in consideration of skills and qualifications, mission requirements, and EEO and diversity objectives. Develop and coordinate with Clinical Quality Management and Patient Safety Offices a quality assurance program to ensure both clinical and administrative activities are in compliance with standards issued by various accrediting and regulatory groups. Work Schedule:
Monday - Friday 8:
00 a.m. - 4:
30 p.m. (Alternate schedules may be necessary to meet the needs of the organization.) Telework:
Not authorized Virtual:
This is not a virtual position. Position Description/PD#:
Supervisory Health System Specialist/PD504-02146-0 Relocation/Recruitment Incentives:
Not authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/27/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. GS-12 Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following:
Missions, organizations, programs, and requirements of health care delivery systems; Regulations and standards of various regulatory and credentialing groups; and Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. Coordinate work operations with clinical and administrative personnel both inside and outside the clinic. Skill in analytical and evaluative methods and techniques to plan, design, and conduct studies or investigations pertaining to the efficiency and effectiveness of program operations and the improvement of administrative programs for the delivery of medical treatment and care. You will be rated on the following Competencies for this position:
AccountabilityAdministration and ManagementProblem SolvingWithout more than normal supervision Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
Work is primarily sedentary, such as sitting comfortably. There may be some walking, standing, bending; Light Lifting (under 15 pounds); Light Carrying (under 15 pounds); Reaching above shoulder; and Hearing (aid permitted). For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Estimated Salary: $20 to $28 per hour based on qualifications.
Address patient complaints related to the communication of clinical aspects of their care. Serve as the OPC Contracting Officer Technical Representative (COTR). Resolve financial and outstanding procurement issues. Develop, modify and/or interpret performance standards. Select or recommend selection of candidates for vacancies, promotions, details, and reassignments in consideration of skills and qualifications, mission requirements, and EEO and diversity objectives. Develop and coordinate with Clinical Quality Management and Patient Safety Offices a quality assurance program to ensure both clinical and administrative activities are in compliance with standards issued by various accrediting and regulatory groups. Work Schedule:
Monday - Friday 8:
00 a.m. - 4:
30 p.m. (Alternate schedules may be necessary to meet the needs of the organization.) Telework:
Not authorized Virtual:
This is not a virtual position. Position Description/PD#:
Supervisory Health System Specialist/PD504-02146-0 Relocation/Recruitment Incentives:
Not authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/27/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. GS-12 Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following:
Missions, organizations, programs, and requirements of health care delivery systems; Regulations and standards of various regulatory and credentialing groups; and Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. Coordinate work operations with clinical and administrative personnel both inside and outside the clinic. Skill in analytical and evaluative methods and techniques to plan, design, and conduct studies or investigations pertaining to the efficiency and effectiveness of program operations and the improvement of administrative programs for the delivery of medical treatment and care. You will be rated on the following Competencies for this position:
AccountabilityAdministration and ManagementProblem SolvingWithout more than normal supervision Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
Work is primarily sedentary, such as sitting comfortably. There may be some walking, standing, bending; Light Lifting (under 15 pounds); Light Carrying (under 15 pounds); Reaching above shoulder; and Hearing (aid permitted). For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
- Department:
0671 Health System Specialist - Salary Range:
$76,721 to $99,741 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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