Office Clerk

Mindy Lu Vaughan                                                                                                                   3201 W Loop 289 Apt. #49 Lubbock, TX  79407                                                                         Home- (806) 853-8646, Cell- (806) 473-7722                                             vaughan.mindylu@gmail.com






OBJECTIVE


I want to succeed in a stimulating and challenging business environment that allows me to fully utilize my superior customer service and people skills with advancement opportunities. To have the opportunity to work with others in a way that helps improve, not only the company but also myself as a team member.


 


SKILLS                          



  • Typing 60+ wpm          

  • Microsoft Office/Computer Skills                                   

  • Extensive Data Entry

  • Excellent Customer Service


 


EXPERIENCE


April 2015- November 2015      Convergys             Lubbock, TX                             Position: Customer Service Representative                                       



  • Received inbound calls

  • Consulted customers on billing

  • Assisted customers’ questions/concerns

  • Obtained payments/processing

  • Marketed promotions/incentives


 


May 2011- July 2014      Lubbock Christian University        Lubbock, TX             Position: Donor Processor- University Advancement Department



  • Processed University donations

  • Reconciled budget

  • Prepared monthly donation reports

  • Generated communications to department heads

  • Handled inbound calls

  • Greeted/guided visitors on campus


 


February 2008- August 2010    Texas Tech University          Lubbock, TX          Position: Senior Business Assistant- Department of Nutrition, Hospitality & Retailing                                         



  • Created excellence student service

  • Answered phones

  • Registered students for classes

  • Assisted students’ questions/concerns

  • Coordinated classes/reserved classrooms for instructors

  • Conducted/typed professor evaluations


                                                             


March 2006- January 2008       Texas Tech University          Lubbock, TX             Position: Specialist IV- Department of Human Development & Family Studies                                          



  • Guided students’ registration, schedules, etc.

  • Performed receptionist duties

  • Oversaw classroom assignments for each semester

  • Orchestrated instructor evaluations


 


March 2001- February 2006      Texas Tech University    Lubbock, TX                 Position: Specialist III- University Library                                                      



  • Directed students

  • Generated daily schedule

  • Assisted reference/information desk

  • Scheduled/conducted library tours


Referrals


Available upon request                

  • ID#: 133030
  • Location: Lubbock, TX , 79407

Don't Be Fooled

  • When selling, do not put your home address in your ad.
  • To avoid scams, buy and sell with people you can meet locally, in person.
  • When meeting with someone you don't know, meet in a public place. If that's not possible, have a buddy with you. Also, carry a cell phone; if you feel unsafe, you can call a trusted friend, and stay on the line.
  • Never give out financial or private information like account numbers, PayPal login, or social security number.
  • If an offer sounds too good to be true, it is. Walk away!

Look Who's Hiring!

Lead Front Office Clerk
Sugar Land, TX Houston Methodist
Bilingual General Office Clerk $12-13/hr
Spring, TX Robert Half
PRN Business Office Clerk - Texas Health Ortho...
Flower Mound, TX Surgical Care Affiliates
Employee Services Office Clerk
San Antonio, TX Six Flags
Front Office Clerk
Sugar Land, TX Houston Methodist
Office Clerk
Amarillo, TX Bridgestone Americas, Inc