Data Entry/ Customer Service/ General Office/Filling

Tonya E Betts

(806) 939-2727

4932 Joliet Ave

Lubbock, TX 79413


Obtain a position where I can maximize my office skills, and quality assurance. Looking to build a stable career where I can accelerate my professional, and to help better the company. I am highly motivated, determined, and dependable. I can work in a team or independent as needed. Given the proper tools I can do the job that is given to me.

Work Experience

National Patient Account Services Bedford, TX

Title: Patient Account Representative

February 2011 – September 2012

Duties: Handled patient's accounts for over 200 hospitals nationwide. I contacted patients regarding there unpaid hospital accounts. I would get payments in full, set up patients on a payment plan, send accounts through patient's insurance carriers or inform patients of accounts being sent to collections if no payments are resolved. I would have to work through about 20 different screens in some cases to assist in taking care of the patients accounts, there is also cases where patients have over 15 different hospital accounts and my job was to link together as many as possible that could be tied into one another then proceed to handle the account. I also had communications with patients Insurance carriers, Attorneys, and the Hospital.

Crescent Processing Company Grand Prairie, TX

Title: Marketing Representative

February 2008 – September 2011

Duties: I would contact business owners and set up appointments for a sales representative to stop by and discuss credit/debit card machines to be installed for their business. I would always handle each call with great customer service. When an appointment is set I would then send the call over to be verified.

Wal-Mart Supercenter Bedford, TX

Title: Customer Service

January 2003 – February 2008

Duties: I would handle customers returned merchandise. I also handled Money gram wire transfers, and Money Orders. I would look up merchandise at other Wal-Mart locations for customers. I would check out customers merchandise as well.


Certification, Medical Office Specialist

January 2001 – May 2002

American Commercial College


Great communication skills, typing 40 wpm, Data Entry


Available upon request

  • ID#: 89704
  • Location: Lubbock, TX , 79413

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